Welcome to IXXO Support. From this section you can find support for your software and/or services through one of the options below.
When you buy or lease our software, you get more than just a download. You get top-notch tech support to help you use our software. We want to help you be a successful Webmaster.
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Customers with a Perpetual LicenseLogin to our support area using your download account username and password. |
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Download Area (Perpetual Licenses)Login using your download account username and password to print your invoices, place new orders, download your software or get the latest updates. |
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Leased Licenses + HostingIf you Lease an IXXO Software and is hosted with us. |
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Forums
For general technical support, you can use our online support forums. To post you need to register, but these are public forums. For official technical support please use the support areas. Never post a license numbers or login details to these forums. |
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Contact us
Want to contact us for something other than a support request or bug, then send us an email using our contact form. |
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Live Chat
Our Live Chat support team can answer your pre-sales questions. |
User Manuals
Current Versions
IXXO Cart User Manual v3.9.x.x
IXXO Cart User Manual v3.9.x.x (Printable Version)
Previous Versions
IXXO Cart User Manual v3.8.x.x
IXXO Mobile Coupons
IXXO Mobile Coupons Online Manual (PDF)
Beta Testers
We are currently looking for IXXO Cart users who would be interested in beta testing a brand new software for Joomla. This product is relevant to everyone using IXXO Cart, regardless of your target market! We will be running a private beta this month, limited to approximately 30 people, before moving to a public beta at some point next month. Initial private testing will be carried out with a select group of approximately 30 customers. All testers selected will need to be prepared to sign a non-disclosure agreement.
If you are interested in getting involved, please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with 'beta test' in the subject.
Please provide:
a) Your full name
b) Your registered email address with us
c) Your IXXO Cart license key.
d) Any prior experience you've had beta testing IXXO Cart or other companies products (short description will suffice!)
Preference will be given to users with active support and downloads entitlement, however, applications are accepted from all customers.